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FAQ

Q: If we see a product we like but it doesn’t come in the color or size we would like can we order the product in a different color or size?
A: At this time colors options shown are the only colors available. If you would like to see if other sizes are available please feel free to contact us and we can see if larger or smaller sizes are available. Suggestions can be placed by going to the Contact Us Section on our home page.

Q: How long will it take for me to get my order?
A: In most cases, in about a week but we ask that you plan on two weeks due to possible stock shortages. If you need something sooner please contact us and we will see if expedited shipping is available.

Q: Is the logo embroidered or screen printed onto the apparel?
A: All logos on the apparel is embroidered unless otherwised specified in product description.

Q: Can we try the product or see the product before we buy?
A: The answer is yes in most cases. The City of Wausau will have some of the products on display and also available for purchase at City Hall. You will also be able to find some of the products at local stores and shop in the upcoming months.



 

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